Terms & Conditions

1. General

Shree Jain Namkeen sells traditional Indian namkeen and snack products through this website. All content on this website, including text, images, logos, and product descriptions, is the property of Shree Jain Namkeen unless otherwise stated, and may not be used without permission.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Changes will be posted on this page along with a revised "Last Updated" date. Continued use of the website after changes are posted constitutes acceptance of those changes.

2. Eligibility

By using this website and placing an order, you confirm that you are at least 18 years of age, or are using the website under the supervision of a parent or legal guardian.

3. Products and Pricing

We make every effort to display our products and their prices accurately. However, we do not guarantee that product descriptions, images, or other content on the website are error-free.

• Prices for our products are subject to change without prior notice.
• Product availability is not guaranteed and may vary due to stock or seasonal factors.
• We reserve the right to limit quantities of any product per order or per customer.
• Product images are for representation purposes; actual packaging may vary slightly.

4. Orders

When you place an order on our website, you are making an offer to purchase the selected products. All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, errors in pricing or product information, or suspected fraudulent activity. If your order is cancelled after payment has been made, a full refund will be issued.

5. Payments

All payments made on our website are processed securely through our third-party payment gateway partners. We do not store your card or banking details on our servers.

By providing payment information, you confirm that you are authorised to use the chosen payment method for the transaction.

6. Shipping and Delivery

Orders are processed and shipped as per the timelines mentioned on our Shipping Policy page. Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other circumstances beyond our control.

For complete details, please refer to our Shipping Policy.

7. Returns and Refunds

As our products are perishable food items, returns and refunds are handled as per the terms outlined in our Refund & Returns Policy. Please refer to that page for full details on eligibility, exceptions, and the refund process.

8. User Conduct

By using our website, you agree not to:

• Use the website for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorised access to our systems, servers, or data
• Post or transmit any harmful, offensive, or misleading content through the website
• Interfere with the proper functioning of the website in any way

9. Intellectual Property

All trademarks, logos, brand names, and content on this website, including the Shree Jain Namkeen name and logo, are the property of Shree Jain Namkeen and are protected under applicable intellectual property laws. Unauthorised use, reproduction, or distribution of this content is strictly prohibited.

10. Limitation of Liability

Shree Jain Namkeen shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to delays in delivery, product unavailability, or technical issues with the website.

Nothing in these terms limits liability that cannot be excluded or limited under applicable law.

11. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts located in Ujjain, Madhya Pradesh.