Shipping Policy

At Shree Jain Namkeen, we take great care in preparing and packing your favourite namkeen so that it reaches you as fresh and crunchy as it left our kitchen. This Shipping Policy explains how we process, pack, and deliver your orders, along with the timelines and charges involved.

By placing an order on our website, you agree to the terms outlined below. If you have any questions, our team is always happy to help.

We currently ship to Pan India. If your pin code falls outside our serviceable area, you will be notified at checkout.

We currently do not offer international shipping.

Shipping charges are calculated based on your order value, weight, and delivery location, and will be clearly displayed at checkout before you complete your purchase.

• Orders below [₹XXX]: [Flat rate ₹XX]

Once your order is shipped, you will receive a confirmation email/SMS with your tracking number and a link to track your shipment in real time.

You can also track your order anytime by visiting https://shreejainnamkeen.com/ or by contacting our support team with your order number.

While we work with trusted courier partners, occasional delays can happen due to weather, regional disruptions, or courier-related issues beyond our control.

If your order hasn't arrived within the estimated delivery window, please reach out to us at support@shreejainnamkeen.com with your order number, and we'll investigate and assist you promptly.

We package every order carefully to ensure your namkeen arrives fresh and intact. However, if your package arrives damaged or tampered with, please:

• Do not accept the package if it appears severely damaged, or
• Take clear photos/videos of the damaged package and product immediately upon receipt
• Contact us within 10 hours/days of delivery at support@shreejainnamkeen.com

We will review your request and arrange a replacement or refund as per our [Return & Refund Policy].

Please double-check your shipping address at checkout, as we are not responsible for orders delivered to an incorrect or incomplete address provided by the customer.

If you notice an error after placing your order, contact us immediately at support@shreejainnamkeen.com. We'll do our best to update it before the order is shipped, though this cannot be guaranteed once processing has begun.